Shipping

Do you ship internationally?

Currently, our online store is set up to ship to any state in the US (not including Guam or Puerto Rico). If you are interested in shipping your order outside the US, please contact us at [email protected].

How do I track my order?

Once the shipping label is printed, you will receive a tracking link in your shipping confirmation email. We'll update you via email every time action is taken regarding your order - order received, order shipped, etc. If you did not get an email, ch

How long will it take for my order to arrive?

Orders ship from our warehouse within one (1) business day. Standard USPS shipping typically takes 3-7 business days. We'll update you via email or SMS whenever action is taken regarding your shipment. If you placed an order and haven't gotten a ship

How much is shipping?

We offer FREE shipping for all orders over $75 in the US!. If your order is under $75 or are not in the US, the cost of shipping varies depending on the destination. You'll see an estimated shipping cost for your order when you're checking out.

My order is lost.

If you suspect your order from Cork Genius has been lost or misplaced, we suggest that you reach out to the carrier with your tracking information first. They can usually resolve these types of issues. Your tracking information can be found in the sh

My order was returned to sender.

Oh no! Something was wrong with the address you gave us!. No worries, we can easily get this fixed. Contact our team at [email protected] with an updated physical address. We can reship the order after collecting shipping fees.

My tracking says "delivered," but I didn't receive anything.

Sometimes, carriers will mark a package as delivered before they actually drop it off. If you still do not have your order after three (3) business days, please let us know by emailing us at [email protected]. Additionally, you can contact the

Where do you ship from?

We ship from our warehouse in Minneapolis, MN.